At Wellness Apparel, customer satisfaction is important to us. We strive to deliver high-quality apparel made with care and attention to detail. If you are not completely satisfied with your purchase, our refund and exchange policy is designed to assist you.

Returns Eligibility

You may request a return or exchange under the following conditions:

• The request must be made within 7 days of receiving the product.
• The item must be unused, unworn, and unwashed.
• The product must be returned with original tags, packaging, and invoice.
• Items must be in the same condition as received.

Products that do not meet these conditions may not be eligible for refund or exchange.

Exchange Policy

We offer exchanges in the following situations:

• Incorrect size received
• Defective or damaged product
• Incorrect item delivered

If you wish to exchange a product, please contact us within 48 hours of delivery. Exchanges are subject to product availability. If the requested size or product is unavailable, an alternative option may be offered.

Refund Policy

Refunds may be issued in the following cases:

• The product is defective or damaged
• The product delivered is different from the order placed
• The item is out of stock after order confirmation

Once the returned item is received and inspected, we will notify you regarding the status of your refund. If approved, the refund will be processed through the original payment method within 5–10 business days.

Non-Refundable Items

The following items are not eligible for refund or exchange:

• Items purchased on sale or promotional discounts
• Products that have been used, washed, or damaged by the customer
• Items returned without original tags or packaging

Return Shipping

Customers may be responsible for return shipping costs, unless the return is due to a defective or incorrect item.

We recommend using a trackable shipping service to ensure safe delivery of returned items.

Contact for Returns

To request a return or exchange, please contact our support team with your order details and product images (if applicable) so we can assist you promptly.

Emal: wellnessbycdr@gmail.com Phone: +92 311 6619522